written and last updated by
Sam Smith at
29 Aug 2025
Journalist, Editorial Department
Casino employees in Macau are expressing their dissatisfaction with the increasing workload following the introduction of electronic gaming tables. This issue was discussed during a four-day forum organized by the Macau Gaming Staff Association, which began on August 25.
Workers noted that the new digital systems have significantly expanded their daily responsibilities. The use of these systems requires quick and precise actions within tight timeframes. Even minor mistakes made by dealers can lead to official warnings from management, creating a stressful work environment.
Local legislator Leong San Yok acknowledged the problem, stating that despite the recovery of revenue in the gaming sector, the pressure on employees has intensified considerably.
In addition to the challenges posed by digital tables, employees raised concerns about unstable shift schedules and difficulties in taking leave. Many workers find their workloads adjusted immediately after long night shifts, disrupting their ability to rest and maintain a personal life.
Some employees reported receiving reprimands from management after falling victim to pickpockets.
Leong urged casino operators to adopt more humane management practices, emphasizing that employees should not face obstacles when taking their legally entitled annual leave. He also suggested better staffing levels and a reduction in the physical demands placed on workers.
He stressed that employees are the most valuable asset for casinos, noting that the gaming industry constitutes the largest employment sector in Macau. The legislator called on the government to maintain restrictions on foreign participation in casino operations, advocating for local residents to fill roles as dealers and managers.
Notably, in July 2025, tax revenue from gambling reached $1 billion (approximately 80.6 billion rubles), marking one of the largest contributions to Macau's budget.
