written and last updated by
Sam Smith at
23 Oct 2025
Journalist, Editorial Department
Konami Gaming, Inc. received double honors at the 24th annual Global Gaming Business (GGB) Gaming & Technology Awards, recognizing the innovative advancements made through its casino management system, SYNKROS. This event underscores the company's leadership in gaming technology.
The Konetic mobile app for employees secured second place in the "Best Productivity-Enhancing Technology" category, while the SYNKROS Drink System was also recognized as a runner-up in the "Best Customer Service Technology" category. Both innovations are exclusively available as part of the SYNKROS platform, which is renowned for its reliability, boasting an impressive 99.9% uptime, multi-site management capabilities, and cutting-edge architecture.
Steve Sutherland, CEO of Konami Gaming, commented on the achievement: "These awards showcase how SYNKROS continues to set trends with highly effective and sought-after innovations, all while maintaining the highest levels of overall stability, security, and reliability. Konami is committed to delivering the best technologies to serve gaming markets worldwide."
The Gaming & Technology Awards annually highlight leading technological innovations in the industry that significantly enhance the casino guest experience. The Konetic mobile app stands out with its suite of modules, including Dispatch, Attendant Pays, and Patron Finder, which improve employee efficiency, team performance, and guest service quality. The SYNKROS Drink System, a comprehensive digital beverage ordering system, was recognized for providing casino visitors with greater simplicity and convenience.
Notably, Konami also unveiled its facial recognition technology for table games at the G2E exhibition.